Privacy Policy

1. Introduction

Connect1to1 ("we", "our", or "us") operates the industrial capability discovery platform and commercial connection node accessible at https://c1to1.com. We are committed to protecting the privacy and security of business representatives, procurement officers, manufacturing personnel, and visitors who interact with our website and services.

2. Information We Collect

We collect information provided directly by you when interacting with our website or submitting business enquiries, as well as limited technical information generated during your visit:

• Contact & Business Enquiries: Name, work email address, job title, company name, country, company website, phone number, and requirement details provided via contact forms or inbound communications.
• Commercial Capability Information: Manufacturing specifications, equipment types, production capacities, certifications, and operational parameters submitted by industrial suppliers.
• Website Usage Data: IP address, browser type, operating system, referring URL, device parameters, and pages visited for security, diagnostics, and performance optimization.

3. How Information Is Used

Information collected is used strictly for legitimate commercial and operational purposes, including:

• Processing and responding to buyer and supplier capability enquiries.
• Facilitating direct B2B commercial connections between qualified buyers and relevant industrial suppliers.
• Maintaining and managing commercial relationship communications in our internal CRM systems.
• Ensuring website security, preventing unauthorized access, and debugging technical issues.
• Complying with applicable legal obligations and enforcing commercial terms.

4. CRM Handling & Data Sharing

Inbound enquiries submitted through c1to1.com/contact are logged into our secure internal CRM infrastructure. We do not sell, rent, or trade business contact information to third-party data brokers. Data may be shared with trusted infrastructure providers (e.g., database hosting, secure cloud services, transactional email nodes) solely to deliver our services under strict confidentiality standards.

5. Data Retention & Security

We retain business enquiry records for as long as necessary to fulfill the commercial purpose for which they were collected or to comply with statutory legal and accounting retention periods. We implement technical, organizational, and cryptographic security measures to safeguard data against loss, unauthorized disclosure, or destruction.

6. Your Rights & Inquiries

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion of your business contact records. To submit a privacy inquiry or exercise your data rights, please contact our team via c1to1.com/contact.